by Jennifer O’Brien
Viral marketing is a “marketing phenomenon that facilitates and encourages people to pass along a marketing message.” It is often times referred to as word of mouth marketing. This type of marketing has seen great success with the traditional word of mouth and with the use of the internet. Many companies have seen great results in their viral marketing campaigns and will be remembered for a long time.
Hotmail is regarded by many as being the first to use viral marketing. Their strategy was simple, but yielded great results. It started in 1996 when everybody who had a Hotmail email address would send a tag at the bottom of the message saying, “Get your private, free email at http://www.hotmail.com.” So everyone with a Hotmail email address would inadvertently pass along the advertisement with every message. It was only a matter of time before millions of people signed up for a Hotmail email account.
The center of many viral marketing campaigns is a video uploaded to the internet. Some of these videos are a hit and people pass them along to friends. In 2000, John Salmon had great success with their “Bear Fight” ad. It is a seemingly authentic video of bears in the wild. The video becomes shocking when a man comes running up to a bear and starts fighting with him over a salmon. However, it is obvious that the bear is just a man in a costume when he starts using karate moves on the fisherman. It is a very funny video and the message is clear: John Salmon employees will go the extra mile for quality.
Dove released a video clip on the internet called “Dove Revolution” and it has seen been very successful. It is an ad that has to do with self-esteem, portraying a normal looking woman being transformed into a supermodel. The slogan reads, “No wonder our perception of real beauty is distorted.” This sends a powerful message to the world and encompasses Dove’s ongoing message for women to “love the skin you’re in.” This video was viewed by over 12 million people on the internet within the first year and was featured on shows such as The View and The Ellen DeGeneres Show. It is estimated that this viral marketing campaign has brought Dove $150 million worth of free advertising.
There are many great examples of viral marketing campaigns and it is clearly a good technique to use. It brings a lot of traffic to a company’s brand resulting in increased brand awareness and increased sales. Implementing the right viral marketing campaign is obviously a good idea and can achieve great success.
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