With Mother’s Day Coming, Avoid Scam E-mails

While scam e-mails happen year-round, there are some particular tricks and schemes that seem to only come up around holidays focused on gift-giving. Mother’s Day, just a week and a half away—is a time of the year when scammers step up their game for easy pickings.

Bitdefender, an antivirus company, tracked a particular e-mail scam campaign that seems to target men specifically. The subject line of the e-mail helpfully reminds the sons and husbands of mothers to honor the day with flowers, and includes links that claim to be for discount florists. When the men click on the links, however, they are taken to a site offering a fabulous array of male-oriented gifts ranging from an Aston Martin to Pat Lafrieda burgers.

However, the scam doesn’t stop there. If the unfortunate man is lured into purchasing one of the items, he will soon discover that not only will he not be receiving his gourmet burgers; he will shortly have difficulty purchasing anything. The whole website exists to mine the credit card and bank account information of those who have been fooled into “buying.”

This type of scam falls under the category of “phishing,” and it’s certainly one of the more interesting and thought-out methods in a category that usually sticks with year-round scams such as “your account has been compromised,” (which is quite ironic, considering), or so-called Nigerian Prince routines.

Of course, it’s not just the men who are targeted; other scams direct individuals to fake jewelry stores and fake online retailers, promising a discount and providing nothing more than a great deal of headache for the purchaser—who must attempt to get back the money stolen from them.

There are even scams that are set up to attack the unwary mothers out there. Another scam Bitdefender has seen involves phony e-card websites. The e-card was at one point an extremely popular way to send someone a cute, animated reminder that you were thinking of them; now, however, the majority of individuals don’t use the services anymore—so if you receive an e-card in general, it might be a good idea to approach with caution.

Some basic guidelines to avoiding these scams are to pay attention to what it is you’re opening. If you’re hearing about an online retailer for the first time by way of an e-mail, it’s probably a better idea to go with a retailer you recognize. At the very least, it is probably a good idea to search for the retailer and see if anyone has reviewed them—or outed them as a scam. If you receive a notification about an e-card, look at the subject line and sender, as well as looking at the body of the e-mail before clicking any links. E-card sites that are above-board will mention who’s sending you the card.

Most denizens of the Internet are familiar with the scam tactics that have existed for years. Ultimately, the best advice that can be given on the subject of avoiding scams is to ask yourself if what you’re being offered makes sense. And of course, the fail-safe in any occasion like this is to check when something seems even the slightest bit off.

E-mail Marketing Explained

E-mail marketing, to some degree, is self-explanatory; it is a commercial or promotional message sent via e-mail. In the broadest sense, any e-mail sent to a potential or current customer could be considered e-mail marketing. It usually involves using e-mail for the purposes of sending ads, soliciting sales or donations, and building loyalty, brand awareness, and trust. There are a few different types of e-mail marketing; let’s examine some of them.

Transactional e-mails are generally triggered based on an action a customer has taken with a company. For example, triggered e-mails include dropped basket messages, purchase or order confirmations, and e-mailed receipts. The basic purpose of a transactional e-mail is to convey information regarding the action that triggered it; however, transactional e-mails have high open rates (51.3%, as compared to 36.6% for newsletters)—so they are also an opportunity to engage customers. Transactional e-mails can be used to cross-sell or up-sell products and services, and answer and anticipate questions.

Direct e-mails involve emails that solely communicate a promotional message, such as an announcement of a special offer. Companies generally collect a list of customer or prospect e-mail addresses, or they can also rent a list of e-mail addresses from service companies.

E-mail marketing has some specific advantages over other methods: an exact return on investment can be tracked, for example. Also, e-mail marketing is significantly cheaper and faster than traditional mail. Advertisers can reach substantial numbers of subscribers who have consented (or opted in) to receive the communications. Also: almost half of American Internet users check or send e-mail every day.

Most e-mail marketing is opt-in advertising; that is, marketing materials that the recipient has consented to receive. These opt-in programs typically eliminate some disadvantages of e-mail marketing—by having customers elect to receive e-mail, instead of an untargeted approach, the deliverability of the e-mails is enhanced. Opt-in methods also help to ensure that a company is not violating spam laws.

E-mail marketing can be beneficial to any business, ultimately. Researchers estimate that United States firms alone spent $1.51 billion on e-mail marketing in 2011, and that the figure will grow to $2.46 billion by 2016. E-mail marketing is a cost-effective way to maintain contact with current and potential customers, enhance engagement, and encourage repeat business.

2013 Marketing Trade Show & Conference Calendar

Every year, BMI Elite and millions of other professionals attend trade shows and conferences for the purpose of networking, staying up to date on the latest trends, and learning some new tricks. Here are some of the biggest and best events coming up in 2013 that every marketer should know about:

January
Media Post Summits- New York
Affiliate Summit- Las Vegas

February
Online Marketing Summit- New York
MarketingSherpa Email Summit- Las Vegas
eTail- Palm Desert
Email Evolution Conference- Miami
Online Marketing Summit- San Diego

March
Search Engine Strategies- New York
eMetrics- Toronto
South by Southwest- Austin
Search Marketing Expo West- San Jose

April
Ad Tech- San Francisco
Demand Con- San Francisco
Marketo User Summit- San Francisco
Conversion Conference- San Francisco
Search Marketing Expo- Toronto
Social Media Marketing World- San Diego
PubCon- New Orleans

May
Business Marketing Association- Chicago
Blueglass LA- Los Angeles
Sirius Decisions- San Diego

June
Inbound Marketing Summit- San Francisco
Search Marketing Expo- Seattle
Search Engine Strategies- Toronto
Conversion Conference- Chicago

July

August
eTail- Boston

September
Search Engine Strategies- San Francisco
Conversion Conference- Boston
Content Marketing World- Cleveland

October
PubCon- Las Vegas
DMA-Chicago and Boston

November
Dreamforce- San Francisco

December

BMI Elite at the DMA in Vegas!

Below are some pictures of the BMI Elite booth and the BMI team working it at the DMA in Las Vegas this week.

 

Email Marketing Still Stands

By Matthew Chavez

By the year 2016, the projected spending on email marketing will be $2.5 billion.  Many experts believe that email marketing has blown away social media when it comes to online buying and consumer retention.

With email marketing, businesses can request sales, push special offers, request donations and it is meant to build loyalty and awareness.  Email marketing can be done to either cold lists or a current customer database.  Over 3 billion people own an email account and 75 percent of those are consumers.  This also means that email has three times the amount of accounts as Facebook and Twitter.  Every web search made on every search engine every day equals about 1 percent of daily email traffic and all the pages viewed on the entire web each day.  This includes any picture, video, audio, or profile you search all day.

With the world moving at a faster pace than ever, don’t believe for one second that email will fall behind just because it’s older than social media and search marketing.  Between search, email, and social media marketing, email marketing sits on the top of the marketing totem pole.  Email’s average add-to-cart rate is at about 11 percent per session and social media stands at about two percent.  According to a survey in 2011, businesses rated email marketing an excellent strategy when it comes to return of investment opportunities.

Furthermore, email marketing seems to be the more personable choice of marketing.  For one-on-one conversations, businesses don’t necessarily turn to Facebook or Twitter to talk about transactions or offers.  Pushing sales on someone’s status isn’t always the best business strategy.  One can say that email is more personable, professional and presentable.  People expect to get emails with offers, meaning that their state of mind is already in commerce.  On the other hand, Facebook and Twitter is mainly used to see what is going on in the lives of your exes, friends, and family.  Many businesses use social media just to get consumers acquainted with who they are.  Email marketing can almost hook a customer on opening an email if daily offers or deals are good enough.

Compare email marketing to that old guy on the basketball courts schooling the young guns.  Email may be old and when you think of it, you might hear that America Online dial-up sound in your head, but it is thriving. It is one of those things that get better with age.  This isn’t to say that social media is bad for business.  It’s just that email is showing numbers.  Seventy percent of brand marketers plan to make investments in email marketing.  Investments made in email marketing will grow from $1.3 billion in 2010 to $2 billion by 2014. In 2011, email marketing had an average return on investment of $43.52 for every dollar spent. This is expected to reach $44.25 by the end of 2011.

Mobile Projected to Dominate Email Opens

Source: Knotice

The main activity for smartphone users is the ability to check emails on the go.   There have been numerous reports indicating the rise of mobile email opens which directly correlates to the increasing number of smartphone users.  Even know the PC still dominates the email open rate at 64%, mobile email open rates are about one third of the market.  The folks at Knotice see mobile email growth soaring to close half all emails opened by the beginning of next year.  Knotice recommends that email marketers “to start planning now for the time when mobile users will be the majority of the audience”.

The iPhone is clearly the phone of choice for reading emails on the go.  The iOS operating system is clearly the dominating platform for tablets when it comes to emails opened. Knotice revealed that email engagement by smartphone were significantly higher in the first 90 minutes, while the average time for a desktop was about 5 hours.  They recommend that email marketers must embrace a “mobile first” mindset and they should recognize oneself as a “mobile marketer”, meaning knowing who their mobile audience is.

Top Email Promotion Ideas

 

The type of promotions email marketers deploy will ultimately determine how high the click-through rate is.  How can one be creative with their deals and drive clicks into revenue?    Usually someone is subscribed to an email lists because they want insider deals such as percentage off or buy one get one type promotions.

 

-Creating a sense of urgency through limited supply promotions are great ways to heighten click through rates.  Using an inventory ticker is also a great way to install a sense of urgency.  Usually a promotion of this type works the best with first time buyers who making infrequent purchases.

-Giving away expertise for free is also a great strategy to increase leads.  This type of promotion works best with higher priced or longer sale cycle items.    Offering free consultations, assessments, diagnostics, reports, tutorials, or any type of free service will drive higher quality leads.

-Thank your current subscribers for sharing by offering them some sort of incentive.  By offering this type of referral incentive, it helps more potential customers become engaged and coming back for more purchases.

-Offering some sort of instant percentage off or rebate to incentivize the subscriber into completing a desired action.  Offers promoting instant money off will encourage the prospective customer to return to your site.

-Price change notification promotions are great ways to create senses of urgency.  Notifying the subscriber of price increases but offering them a discounted price before the price changes on an effect date is a create way figure who’s really serious about making a purchase.

-Another creative way to capture the attention of your subscriber is by using newsjacking principles.  Leveraging events or popular news is a great way to grab someone’s attention.  Large companies do a very good job in leveraging certain holidays into their promotions.  For example, one could offer discounts on flowers for Mother’s Day.

-Offering other inside deals from partnered companies can also increase your credibility.  Offering your VIP promotions through your partnered email database is a great way to promote yourself.

Coming up with creative ways in order to make people think they are getting something of worth from your promotions is a great way to increase revenue.

Email Marketing Insights

There’s a ton of important information one should ask when inquiring about email marketing.  One of the biggest aspects determining the overall success of the campaign is who it’s being mailed to.   Depending on the offer, the quality of the list weights an importance anywhere from 40-60%.  The offer is next in importance followed by the creative (graphic design and copywriting).  Since the mailing list weighs most importance, determining which list will reach your target audience is essential.

When choosing the right company that represents one or more data lists, there are some important questions to ask.

  • How many files or list do you represent?  Choosing a company who represents multiple files and offers will give you more options to pick from.
  • Are you a member of the Direct Marketing Association (DMA)? The DMA advocates industry standards for responsible marketing.  The DMA represents companies from dozens of vertical industries including nearly half of the fortune 100 companies, along with a number of nonprofit organizations. 
  • Who is on the list?  Find out what sources were used to compile the list.
  • How often is the list updated?  When was the list last updated?
  • What demographic selections are available upon requests?
  • What are the terms and costs for one-time and multiple use?
  • Is the list tested on a regular basis?
  • What type of deliverability options does the company offer? Only select few companies are able to offer 100% deliverability or a “de-dupe” credit (credit for removing duplicates).

It is important to ask questions in finding the right company whose expertise can reach your target audience ultimately increasing response rates and branding visibility.  

Mobile Advertising Tips

2011 marked the first year where consumers have purchased more tablets and smartphones than desktop and laptop PCs.  Mobile computing has taken the world by storm faster than anyone could have ever predicted.  This mobile revolution can be should a marketers number one priority, starting with the beginning of the customers life cycle; the opt-in.  Email marketing is one of the most efficient ways to get the customer to sign up through a clear and ubiquitous campaign.  Brands are starting to find out the best way for database growth is campaigns that especially tailored for smartphone optimization.  New approaches through smart phone utilization to market brands are popping up all over the advertising world.

One of the most popular forms of mobile advertising is “In-app signup”.  The amount of time users spend on apps supersedes time spent on the mobile web and making phone calls.  Companies are becoming pretty crafty to the categories of apps they are placing their signup advertisement banners on.  “Text to opt-in” is also a great way to brand and build an effective email list.  “Mobile website optimization” is probably the most important aspect of mobile marketing.  Being able to speak efficiently to customers and prospects through the platforms they are using is crucial for mobile marketing success.  As people start shifting more time away from traditional PCs and more on smartphones, marketers are forced to follow suit with intelligent strategies for meeting them there.

BMI Elite Has Been Ranked #1 For Over a Year In NextMark!

Once again BMI Elite has been ranked as #1 on NextMark, a site that provides media planning, media operations media sales systems and other technology that enables marketers to do a better job of reaching people that actually want to hear from them.  The site delivers the opposite of junk mail and spam and has helped many marketers find their audience.  BMI remains #1 on NextMark is because we are constantly updating our data cards, adding new information monthly as well as quarterly.  We update counts and supply more detailed information on each data card as well as all of our records.  BMI continuously makes an effort to obtain the best and most active data to ensure that our clients can obtain the best lists out there!

BMI Elite is a full service online marketing agency helping you reach clients through email and postal marketing campaigns, lead generation, search marketing, pay per click, social media and website design.  We use one of the largest and technologically advanced databases to make sure only the best material is reaching your prospects.